Refund policy

How To Return An Item
Your item must be in its original packaging and be in an unused, unworn condition to be returned, unless there is a manufacturer defect. We reserve the right to refuse returns that have been worn, aren’t in the original packaging or are otherwise in an unsellable state. You must return the item within 5 days of your purchase. If your return is accepted, you will only be refunded the cost of the item, we will not reimburse any shipping costs that occur from either end, unless there is a manufacturer defect.

• Please email info@siciliannq.com to request a return and we will supply instructions and assign you a returns ID. You will need to clearly label your package with this ID, otherwise your return could be refused or delayed.
• Please include a signed letter in your package stating the reason for your return.

Return Exceptions
Some items can not be returned. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Credit Card Charges
Your credit card will be charged when you place your order. This process is automatic, and we cannot process any order without payment. If we are not able to fulfill your order for any reason we will contact you.